Projects, Employee Engagement, and Lean Process Improvements

Project Development and Management - 

• Learn the methods and practices involved with building projects and managing them well
• The magic of pilot projects
• Tying strategies to goals and objectives

Employee Engagement - 

• "Why" Leaders often fail to explain the why behind decisions made and directions taken. 
• Having the employees and customers best interests at heart
• Using methods to ensure staff feel involved and valued 
• Providing the right scope and framework for employees to be able to succeed
• use of Employee Engagement surveys
• Follow through

Lean process improvement -

• Reducing waste and value add to the customer methods
• 4 step  problem solving
• Gap analysis
•  Lean value stream mapping
•  Human Centered Design tools
•  RACI (who is Responsible, Accountable, Consulted, Informed) mapping to identify roles, responsibilities and communication protocols

Change Management - 

• Challenges of Change Management and why CM is important
• Prosci-ADKAR (staff readiness for change management - Awareness, Desire, Knowledge, Ability, Reinforcement) assessment
• Other Change Management tools 
• Oother methods/approaches tailored to the audience.
•  Reporting outcomes